tawk.to

tawk.to is a free, comprehensive customer communication platform offering live chat, ticketing, CRM, and knowledge base features. It allows businesses to monitor and chat with website visitors, respond to support tickets, organize contacts, and create self-service help centers. The platform includes AI Assist, a custom ChatGPT for websites, enabling automated AI-powered bots. tawk.to is designed to help businesses communicate effectively with customers, offering real-time monitoring, multi-channel support, team collaboration tools, and a customizable knowledge base.