Intercom

Intercom's Knowledge Base Software is an integrated solution that delivers help content to customers and scales support. It provides a central place for customers to find answers, tips, and important information 24/7. The software allows creating engaging multilingual articles with images, videos, and interactive elements, tailored to different audiences. It offers insights and feedback loops to improve content and discover knowledge gaps. The Knowledge Base integrates with Intercom's Business Messenger for additional chat support.