Conversation Cloud

Gupshup is a Conversational Engagement Platform that empowers businesses to engage with customers across commerce, marketing, and support use-cases on over 30 messaging channels. It offers a unified platform with Conversational AI, CRM, CTX, and CX tools to acquire, engage, convert, and support customers. The platform includes features like Bot Studio, Agent Assist, Integrations, Conversational AI, and Campaign Manager, enabling businesses to create custom conversational journeys with zero code and automate customer interactions across various industries.