Einstein AI

Einstein is Salesforce's AI solution that delivers trusted, extensible AI grounded in the Einstein 1 Platform. It provides customizable, predictive, and generative AI experiences for various business needs, including sales, customer service, marketing, and commerce. Einstein Copilot, an AI assistant for CRM, is built into every Salesforce application, enabling teams to work faster with intelligent actions and conversational AI. The platform includes the Einstein Trust Layer for data privacy and security, and supports the use of various large language models.