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How to Build a No-Code Conversational App: A Comprehensive Guide

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Landbot

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This article provides a comprehensive tutorial on creating a conversational app using Landbot's no-code platform. It highlights the evolution of chatbots into conversational applications, discusses their advantages, and offers a step-by-step guide for building an app without coding skills, including customizing UI elements and integrating various functionalities.
  • main points
  • unique insights
  • practical applications
  • key topics
  • key insights
  • learning outcomes
  • main points

    • 1
      In-depth tutorial on building conversational apps without coding
    • 2
      Clear explanation of the advantages of conversational apps over traditional chatbots
    • 3
      Comprehensive coverage of various UI elements and integrations available in Landbot
  • unique insights

    • 1
      Conversational apps enhance user experience by combining text with interactive UI elements
    • 2
      The evolution of chatbots into more sophisticated conversational applications during the COVID-19 pandemic
  • practical applications

    • The article serves as a practical guide for users looking to create conversational apps quickly and efficiently, making advanced chatbot technology accessible to non-coders.
  • key topics

    • 1
      Conversational app development
    • 2
      No-code chatbot solutions
    • 3
      User experience in chatbot design
  • key insights

    • 1
      Step-by-step guide to building conversational apps without coding
    • 2
      Focus on user-friendly design and integration capabilities
    • 3
      Emphasis on real-world applications and practical use cases
  • learning outcomes

    • 1
      Understand the evolution and benefits of conversational apps
    • 2
      Learn how to create a conversational app using Landbot without coding
    • 3
      Gain insights into UI customization and integration techniques
examples
tutorials
code samples
visuals
fundamentals
advanced content
practical tips
best practices

Introduction to Conversational Apps

Conversational apps are the evolution of traditional chatbots, combining text-based messaging with visual UI elements for an enhanced user experience. Unlike simple chatbots, these apps can seamlessly integrate buttons, carousels, calendars, maps, videos, and mini-forms when needed. This versatility allows them to switch between casual conversation and structured flow, making them suitable for a wide range of business applications.

Conversational App Use Cases

Conversational apps excel in various scenarios, including: 1. Bookings and Reservations: Offering a smooth transition from conversation to data collection using calendars and structured forms. 2. Transactions: Enabling in-conversation purchases with familiar transactional interfaces. 3. Product Recommendations: Presenting products through images, GIFs, videos, and interactive carousels. 4. FAQ/Customer Service: Utilizing buttons, in-chat forms, and multimedia to efficiently address user queries.

Step-by-Step Tutorial: Building a Conversational App

This tutorial demonstrates how to create a conversational app using Landbot, a no-code platform: 1. Create a workspace in Landbot 2. Customize the welcome message 3. Outline the conversation flow and assign question formats 4. Set up a multi-question block for personal data collection 5. Use variables to personalize the user experience 6. Implement formatted questions for specific data types

Customizing UI Elements

Enhance your conversational app with various UI elements: 1. Buttons: Streamline choices and add visual appeal with icons, emojis, or images 2. Multiple-choice options: Allow users to select multiple answers when needed 3. Carousels: Ideal for product displays or visual selections 4. Transaction elements: Integrate payment options seamlessly into the conversation

Integrating Advanced Features

Take your conversational app to the next level with integrations: 1. Connect to external tools like Google Sheets, Mailchimp, Slack, or Salesforce 2. Utilize webhooks for custom integrations (e.g., Airtable) 3. Leverage pre-built 'Bricks' from Landbot's library for quick feature additions 4. Implement email validation and other advanced functionalities

Conclusion

Creating a conversational app has become accessible to non-developers thanks to no-code platforms like Landbot. By following this tutorial, you can build a sophisticated conversational app with various UI elements and integrations in a matter of hours. Whether for web, Messenger, or WhatsApp, these apps offer a powerful way to enhance user experience and streamline business processes.

 Original link: https://landbot.io/blog/build-conversational-app

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Landbot

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